Klang, 57100, Selangor

We’re open Monday – Friday, 8 a.m. – 5:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

You can choose your postage delivery. Right now, we have Pos Laju and Easy Parcel Delivery.

Which payment methods are accepted in the Online Shop?

You can pay thru online. You can choose your own bank such Maybank2u, CimbClick and etc.

How long will delivery take?

Delivery take 3-7 days. You can follow up with the no tracking.

How secure is shopping in the Online Shop? Is my data protected?

We follow PDPA rules. Your data is protected.

What exactly happens after ordering?

After you make a payment, your order will be process by our side. Our working hour within 9am to 6pm.

Do I receive an invoice for my order?

Yes. You will get an invoice thru email.

Send us an email

To schedule your event or appointment, or for general questions, please fill out the contact form below.

Email (fastest): admin@djaratwin.com

Call or text: 60 17-257 7040

NOTE: I respond to all inquiries within 24 hours. If you do not hear back from me during this time frame, there is most likely a technical problem with my email reaching you. Please check your spam folder! If you don’t see it there, please follow up with a direct email and include your phone number so that I have an alternate way of reaching you. Or, call or text me at 60 17-257 7040. Thank you!